Learn more about the benefits of our high quality live answer service to help increase the scale of your business and the level of service you provide.
We have all experienced waiting for or receiving service from a business when their phone rings. When this occurs, businesses are faced with two options; they can ignore the phone call and continue their activity, or they can interrupt what they’re doing and answer the call.
Neither option is attractive. On the one hand, if the business ignores the call, the customer on the phone may decide to try someone else and an opportunity could be missed. On the other hand, if service is interrupted, no matter how polite we are as consumers, a negative reaction occurs.
INSPYRELIVE provides a better option. Through INSPYRELIVE, you have the ability to route the call when you cannot answer. Every call is handled in a professional and courteous way by a team that is knowledgeable about your business.
You CAN capture every customer opportunity and service every customer... every time.
InspyreLive provides:
- Easy set-up and activation
- Live service & support
- Customized and personalized business profile including
- Branded call introduction and call close statements
- Business summary
- Location and directions information
- Product and promotional information
- Special call handling instructions
- Real-time communications through call conference, e-mail, phone, fax, web, and text messaging
- Real-time web portal providing access to:
- Business profile information
- Communication logs
- Customer interaction documentation
- Statistical information and summaries
- Digital recording for quality assurance
- Month-to-month pricing with no long term contracts or commitments
For additional information and pricing, please fill out our contact form or call us at 1-866-629-5999. |
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68% of customers that stop obtaining service from a business do so because of a perceived attitude of indifference towards the customer
80% of complaints received by a business are likely to have poor communication as their root cause, either with the customer or within the business itself
Consumers are more likely to conduct business with a company who has a live person answer their call
Consumers are up to 3 times more likely to leave a message with a person rather than with a recording |
